Refund policy

Please note that all of our covers are custom-made for you upon your order, so it's important to order the right size piano cover. We understand returns do happen, but we do our best to make sure you get the correct cover before you order, as we're often unable to resell returned covers.

Items must be returned or exchanged within 30 days of receipt, in new, unused condition. For returned piano covers, there is a 15% restocking fee to help cover original shipping fees. Please note that custom-made piano covers, such as upright piano covers and covers made from templates you mail in, cannot be returned, so please be careful when measuring your piano.